VitaSprings.com was Established in the year of 2001, we are now carrying over 20,000 health supplements, including weight-loss formula, anti-aging, bone health, vitality, vitamins, nutritional supplements, heart health, skin care and many more. Numerous customers have selected us due to our fast delivery, professional service and high quality products. In the past 6 years, we have provided convenience for customers all over the world with cordial service, credit standing, quality products and great prices.

Sticking to the principle of "Quality Service & Solid Credit", we are ready to provide great convenience for all the customers all the time. We are also glad to offer gift products, electrical appliance, medical treatment instruments, and other more. We sincerely welcome dealers and agents from all over the world to contact us for cooperation.

Click here to read Frequently Asked Questions and Answers.

Usually ships in 1-2 working days. The shipping fee will be calculated according the weight of the products. Please refer to the automatic calculation for U.S. domestic shipping cost and international shipping cost will be confirmed by email.

For orders being shipped to Military or MP, VI, GU, PR, HI & AK, we usually will add $9.99 for the S&H. If the items are too heavy, we will call or E-mail you the actual shipping fee. ( This addresses can't use free shipping promotions)

Please note: If you place your order on Friday and choose Next Day Air Shipping, the order will be delivered on the following Monday, (NOT Saturday). If you do need Saturday Delivery, please pay $15 extra and call in for the order.

*About Additional Handling Fee:
Some items due to the product size or shipping requirements may have an additional handling fee. If an item is subject to an additional handling fee, it is noted when you add the item to the shopping cart. If you are placing an order over the phone, VitaSprings Customer Service Representative will let you know if an item you are ordering has an additional handling fee.

International Orders:

For all the international orders, please choose "USPS Express (outside U.S.)" in your shopping cart, and click "apply" button. Our website will be able to show you international shipping cost before entering your credit card information. Please note that we are not responsible for any of the restrictions, duties, taxes and broker fee collected from your country. While we only use the best shipping companies such as US post office to send the items for your order, customs costs including product return chargebacks and tax will be responsibility of the buyer. Should an item be returned by customs, the carrier charges us a product return fee which the buyer will also be responsible for. Any customs fees will be additional. As such, kindly make sure the items can be imported to your country prior to ordering.

Products that may be difficult to import to some countries:

• NO2
• Acetyl-L-Carnitine
• Androstenedione
• Testobol, Primobolan and related pro-steroids
• L-Carnitine
• DHEA
• Human Growth Hormone (HGH)
• Amino Acids of any kind
• Products containing Vitamin K
• Pregnenolone
• Melatonin
• 5-HTP
• Yohimbe Herbe and Yohimbe Extracts
• STAMINA-Rx

For First Class Mail International, the delivery takes up to 2-3 weeks to arrive. For customers who feels the EMI shipping is too expensive, please try to use this option.
Important: First Class Mail International doesn't cover any insurance on the package. Our company is not responsible for any loss or damages on the packages.

For Canada orders, please choose "Canada USPS Priority Mail" for better rates.

For all the international packages, If we get the product back, we will give you a refund for the product but not the shipping. If it is destroyed, we will not be able to offer any type of refund. We hope you will understand that this is only fair.

Return can be made within 30 days after shipment. Please contact us before returning the product. Shipping and Handling is not refundable if the product is free from defectiveness. Shipping costs of returning the product will be paid by the buyer.

Opened items cannot be returned. If you already opened the product and do not like the flavor or is not effective to you. Please contact the manufacture directly.

Some manufactures provide warranty on their products, but they must be contacted directly.

In the event of returning a Free Shipping Item there is a mandatory $6.99 deduction off your total refund.

In the event of customer changes their mind, the customer is responsible for the shipping cost to ship back to us. If customer refuses to receive the package, the shipping fee is not refundable. A 15% restocking fee may be applied to all returns.
Refunds will be issued upon receipt of the returned product.

Some manufacture may carry warranty on centain products. Please contact their manufacture directly for future assistance.

All Karman Healthcare items can be returned / exchanged within 15 days after delivery.

• Product must be unused, clean and not damaged
• Original packaging and materials intact
• Return shipping costs are the responsibility of the customer

Please contact us before returning the product. A 15% restocking fee will be applied to all returns. Since Karman Healthcare items are free shipping items, the shipping fee (may be varied) which we paid to ship will be deducted from your total refund.

All Shoes items can be returned / exchanged within 30 days after delivery.

• Product must be unused, clean and not damaged
• Original packaging and materials intact
• Return shipping costs are the responsibility of the customer
• For exchange requests, customer needs to pay the exchange shipment (both ways)

Please contact us before returning the product. We must receive the product back within 15 business days of notification of intent to return. A 15% restocking fee will be applied to all returns, shipping fee is not refundable.

All Lingerie items can be returned/ exchanged within 30 days after delivery.

• Product must be unused, clean and not damaged
• Original packaging and materials intact
• Return shipping costs are the responsibility of the customer

Please contact us before returning the product.  A 15% restocking fee will be applied to all returns, shipping fee is not refundable.

We respects your privacy. We'll use your e-mail address only when we are confirming your Internet order, or notifying you of changes/updates to the site or other news. We assure you, we do not make our email list or mailing list available to other companies.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.