VitaSprings Source of Vitamins and Health Supplements
 
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Company Profile

VitaSprings carries a wide range of various products. In the past years, we have provided convenience for customers all over the world with cordial service, credit standing, quality products and great prices.

We have many close partners such as companies for researching Chinese traditional medicine and manufacturers for producing medicine and other healthy products. There are many senior medicine experts, seasoned nutrition consultants, as well as experienced clinicians and physiatrists, who are providing free medical counseling for customers internationally.

Sticking to the principle of "Quality Service & Solid Credit", we are ready to provide great convenience for all the customers all the time. We are also glad to offer gift products, electrical appliance, medical treatment instruments, and other more. We sincerely welcome dealers and agents from all over the world to contact us for cooperation.



How To Contact Us
Address:
2003 N. Tyler Ave.

South El Monte CA 91733 U.S.A.

Hours: 9:00 A.M. - 5:00 P.M. Monday - Friday
Tel:
1-800-518-3398, Or International 1-626-579-2668
Fax: 626-582-8988
E-mail: info@vitasprings.com


Security Guarantee

Through the Yahoo! Store, VitaSprings.com is able to support 128-bit SSL (Secure Sockets Layer) encryption that is an industry standard for protecting your personal information. Netscape, AOL, Microsoft Explorer and other browsers support SSL to encrypt and protect your credit card information as it is passed to our site. We strive to protect your valuable personal information as it is sent across the Internet. Click here to read Yahoo!'s statement on security.


Privacy Policy
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

We respects your privacy. We'll use your e-mail address only when we are confirming your Internet order, or notifying you of changes/updates to the site or other news. We assure you, we do not make our email list or mailing list available to other companies.



Return
Return can be made within 30 days after shipment. Please contact us before returning the product. Shipping and Handling is not refundable if the product is free from defectiveness. Shipping costs of returning the product will be paid by the buyer.

Opened items cannot be returned. If you already opened the product and do not like the flavor or is not effective to you. Please contact the manufacture directly.

Some manufactures provide warranty on their products, but they must be contacted directly.

In the event of returning a Free Shipping Item there is a mandatory $6.99 deduction off your total refund.

In the event of customer changes their mind, the customer is responsible for the shipping cost to ship back to us. If customer refuses to receive the package, the shipping fee is not refundable. A 15% restocking fee may be applied to all returns for a refund if the return is a result of your error.
Refunds will be issued upon receipt of the returned product.

Some manufacture may carry warranty on centain products. Please contact their manufacture directly for future assistance.


Shipping Information

Usually ships in 1-2 working days. The shipping fee will be calculated according the weight of the products. Please refer to the automatic calculation for U.S. domestic shipping cost and international shipping cost will be confirmed by email.

For orders being shipped to Military or MP, VI, GU, PR, HI & AK, we usually will add $9.99 for the S&H. If the items are too heavy, we will call or E-mail you the actual shipping fee. ( This addresses can't use free shipping promotions)

Please note: If you place your order on Friday and choose Next Day Air Shipping, the order will be delivered on the following Monday, (NOT Saturday). If you do need Saturday Delivery, please pay $15 extra and call in for the order.

*About Additional Handling Fee:
Some items due to the product size or shipping requirements may have an additional handling fee. If an item is subject to an additional handling fee, it is noted when you add the item to the shopping cart. If you are placing an order over the phone, VitaSprings Customer Service Representative will let you know if an item you are ordering has an additional handling fee.

*For all the international orders, please choose "USPS Express (outside U.S.)" in your shopping cart, and click "apply" button. Our website will be able to show you international shipping cost before entering your credit card information. Please note that we are not responsible for any of the restrictions, duties, taxes and broker fee collected from your country. While we only use the best shipping companies such as US post office to send the items for your order, customs costs including product return chargebacks and tax will be responsibility of the buyer. Should an item be returned by customs, the carrier charges us a product return fee which the buyer will also be responsible for. Any customs fees will be additional. As such, kindly make sure the items can be imported to your country prior to ordering.

*For First Class Mail International, the delivery takes up to 2-3 weeks to arrive. For customers who feels the EMI shipping is too expensive, please try to use this option.
Important: First Class Mail International doesn't cover any insurance on the package. Our company is not responsible for any loss or damages on the packages.

*For Canada orders, please choose "Canada USPS Priority Mail" for better rates.


For all the international packages, If we get the product back, we will give you a refund for the product but not the shipping. If it is destroyed, we will not be able to offer any type of refund. We hope you will understand that this is only fair.



Order Information
We accept check, money order and major credit cards.
We verify all the billing information provided by the customer. Please enter all information correctly; otherwise, your order will be delayed from 48 to 72 working hours for further verification.
We reserve the right to cancel any order that is unable to verify by our merchant bank.

Order Processing
Our Cut off time is 11am PT. Every order made after 11am will be processed on next day. We don't ship on weekends or holidays. Please allow 24 hours for processing your order. All shipping times and dates are subject to changes without notice.
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Welcome to VitaSprings - source of your healthy life.

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have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Read more.