VitaSprings.com was Established in the year of 2001, we are now carrying over 20,000 health supplements, including anti-aging formulas, bone health, vitality, vitamins, nutritional supplements, heart health, skin care and many more. Numerous customers have selected us due to our fast delivery, professional service and high quality products. In the past 16 years, we have provided convenience for customers all over the world with cordial service, credit standing, quality products and great prices.

Sticking to the principle of "Quality Service & Solid Credit", we are ready to provide great convenience for all the customers all the time. We are also glad to offer gift products, electrical appliance, medical treatment instruments, and other more. We sincerely welcome dealers and agents from all over the world to contact us for cooperation.

Click here to read Frequently Asked Questions and Answers.

Domestic shipping starts at $4.99 & up. Usually ships in 1-2 working days. The shipping fee will be calculated according the weight of the products. Please refer to the automatic calculation for U.S. domestic shipping cost and international shipping cost will be confirmed by email.

For orders being shipped to Military or MP, VI, GU, PR, HI & AK, we usually will add $9.99 for the S&H. If the items are too heavy, we will call or E-mail you the actual shipping fee. ( This addresses can't use free shipping promotions)

Please note: If you place your order on Friday and choose Next Day Air Shipping, the order will be processed on the following Monday, (NOT Saturday). If you do need Saturday Delivery, please pay $15 extra and call in for the order.

About Incorrect Address:
All orders must be completed with the correct address, city, state and zip. VitaSprings.com will not be responsible for the mis-delivered or being delivered late when an incorrect address was provided. We will ship to the address provided on the order.

• A service fee will be added to your bill when an incorrect address was provided and the carrier needs to make an address correction, when a suite number/ apartment number is needed. This fee may and will be incurred any time a zip code, city and state do not match.
  
  
• Claims or requests for refunds on returns due to an incorrect address will not honored.
  
  
• Claims for late deliveries due to missing suite numbers/ apartment numbers or incorrect information will not be honored.
  

About Additional Handling Fee:
Some items due to the product size or shipping requirements may have an additional handling fee. If an item is subject to an additional handling fee, it is noted when you add the item to the shopping cart. If you are placing an order over the phone, VitaSprings Customer Service Representative will let you know if an item you are ordering has an additional handling fee.

International Shopping:
Click here for help on international orders.

Return can be made within 30 days after shipment. Please contact us before returning the product. Shipping and Handling is not refundable if the product is free from defectiveness. Shipping costs of returning the product will be paid by the buyer.

Opened items cannot be returned. If you already opened the product and do not like the flavor or is not effective to you. Please contact the manufacture directly.

Some manufactures provide warranty on their products, but they must be contacted directly.

In the event of returning a Free Shipping Item there is a mandatory $6.99 deduction off your total refund.

In the event of customer changes their mind, the customer is responsible for the shipping cost to ship back to us. If customer refuses to receive the package, the shipping fee is not refundable. A 15% restocking fee may be applied to all returns.

15% restocking fee will be charged on all international returns.

Refunds will be issued upon receipt of the returned product.

Some manufacture may carry warranty on centain products. Please contact their manufacture directly for future assistance.

All Karman Healthcare items can be returned / exchanged within 15 days after delivery.

• Product must be unused, clean and not damaged
• Original packaging and materials intact
• Return shipping costs are the responsibility of the customer

Please contact us before returning the product. A 15% restocking fee will be applied to all returns. Since Karman Healthcare items are free shipping items, the shipping fee (may be varied) which we paid to ship will be deducted from your total refund.

All Shoes items can be returned / exchanged within 30 days after delivery.

• Product must be unused, clean and not damaged
• Original packaging and materials intact
• Return shipping costs are the responsibility of the customer
• For exchange requests, customer needs to pay the exchange shipment (both ways)

Please contact us before returning the product. We must receive the product back within 15 business days of notification of intent to return. A 15% restocking fee will be applied to all returns, shipping fee is not refundable.

All Lingerie items can be returned/ exchanged within 30 days after delivery.

• Product must be unused, clean and not damaged
• Original packaging and materials intact
• Return shipping costs are the responsibility of the customer

Please contact us before returning the product.  A 15% restocking fee will be applied to all returns, shipping fee is not refundable.