Domestic shipping starts at $4.99 & up. Usually ships
in 1-2 working days. The shipping fee will be calculated according
the weight of the products. Please refer to the automatic calculation
for U.S. domestic shipping cost and international shipping cost will
be confirmed by email.
For orders being shipped to Military or MP, VI, GU, PR, HI & AK, we usually will add $9.99 for the S&H. If the items are too heavy, we will call or E-mail you the actual shipping fee. ( This addresses can't use free shipping promotions)
Please note: If you place your order on Friday and choose Next Day Air Shipping, the order will be processed on the following Monday, (NOT Saturday). If you do need Saturday Delivery, please pay $15 extra and call in for the order.
About Incorrect Address:
All orders must be completed with the correct address, city, state and zip. VitaSprings.com will not be responsible for the mis-delivered or being delivered late when an incorrect address was provided. We will ship to the address provided on the order.
- A service fee will be added to your bill when an incorrect address was provided and the carrier needs to make an address correction, when a suite number/ apartment number is needed. This fee may and will be incurred any time a zip code, city and state do not match.
- Claims or requests for refunds on returns due to an incorrect address will not honored.
- Claims for late deliveries due to missing suite numbers/ apartment numbers or incorrect information will not be honored.
About Out-of-Stock Items:
We carry more than 30,000 different items, and we sometimes can't keep everything in stock all the time. If any items in your order that are out-of-stock / discontinued, we will ship the remaining items to you and deduct item subtotals and at least corresponding shipping cost related to out-of-stock items towards your order WITHOUT further notice. If you still need the product, please check back later and place a new order.
About Additional Handling Fee:
Some items due to the product size or shipping requirements may have an additional handling fee. If an item is subject to an additional handling fee, it is noted when you add the item to the shopping cart. If you are placing an order over the phone, VitaSprings Customer Service Representative will let you know if an item you are ordering has an additional handling fee.
International Shopping:
Click here for help on international orders.
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